Follow me, and I will make you fishers of menMatthew 4: 19 click here
THE STOVE DR.
Jim Beck, owner/operator of The Stove DoctorTM - was once asked by Bill Filly, the owner of Prairie Road Automotive, what service we offer. Jim thought about it and replied, we give peace of mind. That is the focus of our company.
The Stove DoctorTM strives for your safety first. We make the unknowns into knowns. Many times customers have said at the end of a simple product safety inspection, (whether the outcome was no problems found, or something major to correct) “now I know and I feel better”.
The Stove DoctorTM is family owned and operated. Not part of a huge corporation where you are a number, not a name. We have several customers that have been with us since our beginning. We are honored to service their heating appliance every year. Our customers are very loyal, as we are also very committed to their continued safety and satisfaction. The Stove DoctorTM has been structured around customer service, and we are well known for it. Whether you need a quick piece of technical advise over the phone, a chimney inspection or have a complicated problem that no one else has been able to help with - The Stove DoctorTM will do our very BEST to take care of you.
WHAT WE DO
The Stove DoctorTM has several specific techniques and specialized equipment that have been developed to keep your heat source in good working order. We stock lots of parts to avoid second trips and keep the cold time to a minimum for you. Lots of our business is centered around proper maintainence. Not only do we offer professional cleaning services for your pellet, wood, or gas stove, we strive to educate you on anything you can do yourself to make your appliance work better.
ABOUT YOUR STOVE
We do not sell stoves directly, but have good working relationships with most all of the stove retailers in the area and are happy to be involved in helping you decide which appliance will work best for your specific needs. If you need the product installed, you will find two things from us. 1: we are rarely the low price leader. We do not cut corners and are keenly aware of the need for safe, secure installs. We price reasonably, and work very hard to do the job right. 2: Once you have purchased your stove, and hired us, you can relax. We will take it from there. We handle obtaining permits, performing a pre-site at your location to address any specific details or questions you may have before the install, we pick up the stove from your dealer and handle the install start to finish. The one thing we always want to know: How may we help you?
The owner and Master technician Jim Beck, has been serving the hearth products world for over 30 years. Jim's background has always been in the technical and repair field. His career in hearth products started in Arizona, where he was asked to bring in wood stoves for the company he worked for in retail sales. After that, he worked as a technical advisor for a major distributor, and was given the nickname of Dr. Beck because of the way he diagnoses a stoves problems. Just as a medical doctor will look at all the symptoms, and try to get at the root cause, Jim does the same with stoves. Moving to Oregon in 1994 and going to work for a national manufacturer, Jim became their national technical advisor and was involved in the design on several new pellet stoves, gas stoves and wood stoves. In his next manufacturing company, Jim was the national customer service manager. During this timeframe, Jim was asked to travel to the east coast and determine why so many of the company's pellet stoves were failing to operate correctly. He discovered that the pellet fuel on the east coast is made primarily of hard woods, and having larger ash content, found that the stoves were simply plugging up with ash. He began to design a cleaning system for the stoves, and taught it to several dealers. This was the start point for the expanded cleaning system that The Stove DoctorTM uses today. The next manufacturer - Jim was Vice President of Operations. This was by far the most extensive design operation, as the company designed from scratch a very high-end pellet stove line. Jim was involved in all the design, using computer drafting for many part fit problems, the complete safety and EPA testing done by OMNI environmental, setting up manufacturing, a national dealer base, and all technical training. In 2001, Jim started The Stove Doctor, and has been bringing his years of technical experience to the folks of Lane County (sometimes beyond) since. Jim has been factory trained by several manufacturers, is an OCSA certified chimney sweep, and works hard to keep up with latest advancements to the industry, in pellet, gas and wood products. Many times, Jim is the second or even third technician to help customers, as other companies were unable to fix the problem. Although is has happened, Jim is rarely stumped and by using his tried and proven approach to diagnosing stove problems, is able to effect repairs making the customer warm and happy.